A: This is usually due to a typo in your e-mail address. For instance, jsmith@hotmail.cm would not receive either notification. This part of our system is automated and we would not see the mistake to correct it manually. If you didn't get a confirmation of your order please also check your 'junk mail' folder in your e-mail system.

If you are confident that the above cases didn't happen to you then please contact sales@drinkgiant.com. Include your first / last name and e-mail that you entered on the checkout page.